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Cancellation Policy
Last Update: 22 March 2022
High Creation Interior
Cancellation Policy
Phase: Project Booking
If the project cancellation request is received within 48 hours from order booking, then 100% refund will be provided.
Phase: Design in Progress
If the project cancellation request is received after 1 week or after site measurement (masking), whichever is earlier, then HCIPPL shall deduct 5% of project value as design & marketing cost. Balance amount shall be refunded.
Phase: Design in Progress
If the project cancellation request is received after starting the design & site masking (site work not started), then HCIPPL shall deduct all booking amount or 10% of project value, whichever is higher.
Phase: Manufacturing/Site Work (after 40% period of work and % decide by HCIPPL)
If the project cancellation request is received after time period of 40% project, then no refund will be provided or customer shall be obligated to pay the balance of project value.
High Creation Interior
Cancellation Policy
| Phase | Time Period | Eligibility |
|---|---|---|
|
In the project cancellation request received within 48H from order booking
|
100% Refund
|
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If cancellation request received after 48H from order booking time
|
HCIPPL shall deduct 5% of project value as design PPT & marketing cost. Balance amount shall be refund. |
|
|
If cancellation request received after 1week or starting the design or designing team visit at site. (whichever is earlier)
|
HCIPPL shall deduct all booking amount or 10% of project value whichever is higher. |
|
|
If cancellation request received after starting the site work. |
No Refund will be provided /Customer shall be obligated to pay the balance of project Value if wooden work on progress in factory. |